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Cookie Policy Information

Cookie Policy Information

A cookie is a small file generated by our website and saved by your web browser. Cookies are very versatile and can be used to store various pieces of information including one or more of: your browsing experience, website regional/language settings, website security settings, login settings, shopping cart contents, etc.

Browser cookies come in two different flavors: "session" and "persistent." Session cookies are temporary and are deleted when the browser is closed. These types of cookies are often used by e-commerce sites to store items placed in your shopping cart, and can serve many other purposes as well. Persistent cookies are designed to store data for an extended period of time. Each persistent cookie is created with an expiration date, which may be anywhere from a few days to several years in the future. Once the expiration date is reached, the cookie is automatically deleted. Persistent cookies are what allow websites to "remember you" for two weeks, one month, or longer.

You can find more information about the individual cookies we use, and the purposes for which we use them, in the table below:

Cookie Owner Purpose of Cookie  Website


EO uses a variety of cookies to set location information and provide regional content, products and services, as well as local language support in German, French and Spanish.  


Cloudflare use a _cfduid cookie to whitelist clients from security restrictions. These restrictions help prevent denial of service attacks and similar, from affecting our website performance.


Search for “cfduid” 


CrazyEgg cookies are used on our site providing aggregate web analytics and heat mapping based on how visitors interact with pages on the Sites. 



Trustwave uses a script to generate a PCI-DSS compliance certificate for our website from the graphic at the foot of the page.


Livechat Livechat use a variety of cookies to provide realtime chat facilities and visitor monitoring.


Marketo This cookie allows us to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user identifies himself by submitting a form. https://documents.marketo.com/legal/cookies/
WuFoo These have been superceeded by the Marketo and CrazyEgg cookies. These cookies are in the process of being removed from our site.  https://www.wufoo.com/cookie-policy/


These cookies and tracking pixels enable behavioral advertising and analytics by Facebook. https://en-gb.facebook.com/business/help/952192354843755
LinkedIn These cookies enable behavioral advertising and analytics by LinkedIn.  https://www.linkedin.com/legal/cookie-table
Analytics DoubleClick
Tag Manager 
We use a variety of Google tools to analyse usage of our website. Google cookies gather information about website use that can be used to create reports detailing traffic patterns on our website.   https://policies.google.com/technologies/types
Videos posted on our website are hosted by Youtube. Youtube uses cookies to track the number of times a video is viewed as well as enabling presentation of related content. https://policies.google.com/technologies/types
New Relic We use these cookies to gather analytics on page loading times. https://newrelic.com/termsandconditions/cookie-policy
Oktopost This allows us to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness.   https://www.oktopost.com/cookies
Microsoft Universal Event Tracking (UET) UET allows us to track ads to orders conversion rates. https://about.ads.microsoft.com/en-gb/solutions/audience-targeting/universal-event-tracking

Most web browsers allow you to view your cookies in the browser preferences, typically within the "Privacy" or "Security" tab. Some browsers allow you to delete specific cookies or even prevent cookies from being created. While disallowing cookies in your browser may provide a higher level of privacy, it is not recommended since many websites require cookies to function properly.

Alternatively, you can visit www.aboutcookies.org which provides directions on how to block or delete cookies on all major browsers.

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