Sales and Applications Engineer (German-Speaking)
Position: Sales and Applications Engineer
Department: Product Support
Reports To: Product Support Manager
Edmund Optics (EO) is a leading manufacturer and distributor of optics, imaging, and photonics technology. EO's state of the art manufacturing capabilities combined with its global distribution network has earned it the position of the world's largest supplier of off-the-shelf optical components. Supporting the R&D, electronics, semiconductor, pharmaceutical, biomedical, and military markets around the globe; EO products are used in a variety of applications ranging from DNA sequencing to retinal eye scanning to high-speed factory automation.
Edmund Optics Europe, a US owned-group consisting of Edmund Optics Ltd in the UK and Edmund Optics GmbH in Germany, is responsible for sales, marketing, distribution, and application support for a wide product range throughout Europe, the Middle East and Africa. Europe is one of the main growth markets for Edmund Optics globally, leading to a rapidly expanding and developing local team. The Sales and Applications Engineers based in the UK at Edmund Optics Ltd are a dynamic, diverse, and international young team from a wide range of backgrounds and disciplines working together to meet the needs of our customers.
As part of Edmund Optics’ industry leading customer support team, the Sales & Applications Engineer is responsible for providing technical assistance to our European customers, as well as working in a regionally focused sales team. Specific tasks include responding to technical inquiries, assisting with product selection for specific applications, basic account management, and handling of OEM opportunities, including price calculation and negotiations. It is an internal position, with occasional travelling to other EO sites, trade shows and customers.
The role also offers opportunities to participate in side projects, such as writing articles for EO’s publications and industry magazines, or designing and building demonstration setups for trade shows, to showcase EO’s products and capabilities.
The S&A Engineer is an entry level position with excellent career opportunities within the Edmund Optics group.
- Responding to technical queries and providing technical information
- Assisting customers with product selection
- Handling incoming customer inquiries for modified or custom optics
- Supporting customers and liaising with other departments across global offices
- Participating in projects to support Marketing & Sales
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills & Abilities:
- Fluent/native level in German both written and spoken (in addition to English)
- Professional demeanor and communication, Proficiency in Active Listening
- Must use Critical Thinking/ Deductive reasoning
- Making Decisions and Solving Problems, Analyzing Data and Information
University degree in a Science or Engineering subject.
Edmund Optics provides extensive training programs and internal development opportunities as well as a range of employee benefits including company pension scheme, private medical and dental insurance, and subsidised gym membership. The overall employment package is highly competitive with the aim of attracting the best talent available.
Edmund Optics may, at its discretion, modify or adjust the position to meet the company’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate from time to time at the employer’s sole discretion.