At Edmund Optics (EO), we want to make sure you have the best experience, from technical support, to purchasing, and product quality. Our knowledgeable engineers will help you select from the world's largest inventory of off-the-shelf components or design a custom component for your project's requirements. While our customer service representatives are happy to help answer any questions or concerns you may encounter. Meet the team behind EO's success.
I DELIVER, I MANUFACTURE, I DESIGN
"I'm very excited that my contributions directly impact biomedical innovation and drive new product development. I'm now working as a Senior Coating Engineer at EO's Singapore manufacturing facility. What an incredible opportunity to travel the world while working in the field of optical engineering."
"During my time at EO, I have learned so much about vision lenses and the vision market. I love to share this knowledge with our customers, to help them find the right product and make them satisfied. I love that EO gives me the possibility to work in an international environment with colleagues from different cultures and to enhance my English speaking abilities every day."
"I love interacting and building relationships with our international customers on a daily basis. It is exciting to assist them with many different projects which involve both stock and custom optical solutions. My position allows me to learn new things about both the optics field and international business every day. I also enjoy being a part of the OEM Sales Team. It is exciting to set goals, develop strategies, and work together as a team to meet our goals."
"It is fascinating to know how a piece of glass is not just glass but a piece of optic that can be critical to various applications once its properties have been altered by profiling, polishing, and thin film coating. This is what changed my perception about optical technologies and I am fortunate to work with global customers that deliver the application to the modern world. Besides products and prices, it is important to provide great service to customers so they are satisfied and return for more orders."
"I really like Edmund Optics' business model to carry a large variety of off-the-shelf optical components, which allows for a short delivery time, ultimately helping researchers and engineers all over the world for their upcoming projects. In addition, I am very excited to learn and encounter many cutting-edge optical products through this job! Working at EO, I have improved my knowledge and outlook."
"At Edmund Optics, I have the incredible chance to do a job I like! Edmund Optics allows me to combine daily technical and social skills, while participating in the development of a successful optical company focused on its customers."
"China customers didn't know Edmund Optics before 2008, in that year we opened a sales office in Shenzhen, China, to be able to communicate with customers face to face any time. Our China customers were happy that they could select high quality optical components and imaging lenses from Edmund Optics, by offering our professional service and great technical support in their region."
"The imaging and vision market cover a wide range of needs from Life Sciences and Drug Discovery to the inspections of automotive parts. Each of these areas presents a unique set of challenges that EO needs to overcome in order to make our customers successful. It is exciting to see the innovation that EO brings to the table to not only be effective in these areas but also in helping change the world in which we live."
"Getting the right products in the hands of our customers has changed dramatically in my years with Edmund Optics. The internet has forever altered how we communicate with our customers. Our target markets have ridden the technology bubbles and booms, global recessions, the creation of the Eurozone and expansion of Chinese capitalism, forcing us to constantly evolve in uncertain times. And our industry has seen its fair share of consolidation, mergers, and acquisitions..."
"As a Senior Product Solutions Engineer, I directly interact with customers. It is a great opportunity to be able to speak to students, who are new to optics, and to professionals who have years of experience under their belts. It's nice to see that our customers share our enthusiasm for optics regardless of background, which inspires me to work as hard as I can to deliver the best service possible."
"EO is a great place to work. There is a definite culture to EO, you feel like you are part of a family and that what you do has a direct effect on the success of the company."
"There are three factors that we have built the business on: service, service, service. We get products to our customers across Europe the next day, we respond to requests for quotations the same day, we answer customer phone calls immediately without the use of an automated telephone system and we speak to customers in their own language. We offer a personal service and for me the challenge is being prepared to provide this level of service."
From Johnson's viewpoint, it's very important to possess complete optical knowledge through job rotations. He believes that possessing actual optical processing experiences will complement the difficult sales functions of selling optical products.
"I have had the opportunity to start the sales office in South Korea. We've experienced a lot of growth since we started the office in 2006. Our goal is to be aware of what our local market needs. Understanding their businesses, presenting the right products at the right time, and providing good local support services are what our South Korean sales office is good at. This resulted in our sales office being the preferred supplier of optics in South Korea."
"It's exciting to see all the different applications and ways in which our products are being used. I have the opportunity to attend a few trade shows each year and interact with our customers and vendors in-person, as well as see the exciting new developments in the optics industry. Edmund Optics offers a nice balance of young employees and folks that have been in the optics industry for many decades. This makes for an exciting, bustling atmosphere with plenty of experts and mentors to learn from."
"I love that I get to work on different products, applications, and ideas all the time. It's a constant challenge to find the best solution for a customer's application while still being a feasible product to design and manufacture. I enjoy being exposed to a variety of aspects of a project like interacting with vendors, determining timelines, making decisions about tradeoffs between cost and performance, and problem-solving throughout the whole process."
"My job provides me with the opportunity to assist customers and co-workers on a daily basis. I truly enjoy assisting Customers. Being the first point of contact to customers is very important. I know that I am the voice of Edmund Optics when a customer calls in and I want to make their experience a positive one so that they continue to come back to Edmund Optics. Edmund Optics is known for its outstanding Customer Service and I enjoy helping to make sure our reputation stays this way!"
"Glass molding has been pretty much my entire life since Edmund Optics purchased its first Toshiba Glass Molding machine. Every day I am presented with a different challenge. Glass molding is a very complicated and convoluted process. It incorporates many different aspects of our optical manufacturing business. Understanding how and to what level of quality traditional optics are manufactured, gives our molding department a target for the quality we should be producing. Our goal is..."
"After working theoretically at university, getting in contact with customers and their real-life applications was a great change of scenery! The variety of applications and problems which I am confronted with on a daily basis is remarkable, making this job interesting and challenging. Working on the technical translations for the German website and catalog at the same time allows me to share my personal experience, as well as the vast knowledge within the company of Edmund Optics, to provide the best all-around offer to our customers."
"I love interacting with EO' Designers, customers and vendors. It is very fulfilling to be responsible for the imaging lenses, cameras and illumination that Edmund Optics offers and to identify parts that continue to move our product and technology forward. This process of keeping our offering up to date helps our customers to get the best products for their individual need and keeps us at the front of the machine vision technology curve."
"Since I joined EO I have seen the European arm of the company grow and evolve from humble beginnings to currently representing almost a third of the global turnover. It is exciting to be involved in this evolution and know that I have helped to shape the company so far and will continue to do so in the future. I have been involved in Technology all of my life and enjoy seeing new technologies, how they can benefit the world and how we can bring them to our customers..."
"As a machine vision specialist, I often get presented with problems that are basically 'How do I get my camera to see what my eye sees?' It seems like such a simple task – replicating something that our brain does without thought – but each case offers a unique set of circumstance that needs to be understood and overcome. Working through the variables of lenses, illumination, cameras, and software is a learning experience each time. And I love the challenge to find the right solution for our customers."
"As a Solutions Engineer, I directly interact with OEM and defense customers. This role provides a view into the many markets and applications where our optics are inside. It is exciting to hear from customers on the cutting edge of technology and to be a part of their work. I transitioned to this position from a product support engineer so I could learn more about custom sales and work more closely with our customers. I have learned a great deal about manufacturing during..."
"I love how varied my job is. Interacting with customers means that every day is different. Helping clients find the best solution for their unique project is challenging but also very rewarding."
"I want to bring Edmund Optics to the forefront of non-invasive medical techniques and procedures by utilizing light and advanced optics."
"I've been very fortunate to have the opportunity to experience many different departments and get a wide range of perspectives on our optics business. Few people entering the world of optics these days get this opportunity."
"I have had the incredible opportunity to participate in the global expansion of Edmund Optics' manufacturing facilities. I find it personally rewarding being on site and taking an active part in developing these new capabilities. For example, at our Akita, Japan facility, we have added precision coating, cementing and polishing to EO's Japan operations. This enabled key manufacturing capabilities not only to be available locally to Japanese customers, but also helped in supplementing the company's state-of-the-art factories in the US...."